Privacy Policy

Chameli Gems & Jewels (“we”, “our”, or “us”) values your trust and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit or make a purchase from our website.

1. Information We Collect

We may collect and process the following types of information:

• Personal Information: Your name, address, email ID, phone number, and payment details when you place an order.

• Account Details: Login credentials, wishlists, and order history if you create an account.

• Technical Data: IP address, browser type, device info, referring URLs, and browsing behavior using cookies and analytics tools.

• Communication Data: Your messages, reviews, feedback, or queries sent to our support team.

2. How We Use Your Information

We use your information for the following purposes:

• To process and deliver your orders

• To provide order confirmations, tracking, and invoices

• To improve user experience and website performance

• For marketing and promotional activities (with your consent)

• To respond to your customer service requests

• To comply with legal obligations and fraud detection

3. Sharing Your Information

We respect your privacy. We never sell or rent your information. However, we may share data with:

• Shipping partners to deliver your products

• Payment gateways for secure transactions

• Third-party service providers like analytics and marketing platforms

• Government authorities when required by law

4. Data Retention

We retain your data for as long as necessary to fulfill the purposes we collected it for, including legal and accounting purposes. You may request deletion of your personal information by contacting us.

5. Cookies and Tracking

We use cookies to enhance user experience, analyze web traffic, and show relevant ads. You can control cookie preferences through your browser settings.

Types of cookies we use:

• Necessary Cookies

• Performance Cookies

• Marketing Cookies

6. Your Rights

You have the right to:

• Access the personal information we hold about you

• Correct inaccurate data

• Request data deletion

• Opt-out of marketing communications

• Withdraw your consent at any time

To exercise any of these rights, please email us at support@chameligems.com.

7. Data Security

We implement industry-standard security measures such as:

• SSL encryption

• Secure servers and firewalls

• PCI-DSS compliant payment processing

However, no method of transmission is 100% secure. We cannot guarantee absolute security.

8. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect data from minors.

9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with a revised effective date. You are encouraged to review this policy periodically.

10. Third-Party Links

Our website may include links to third-party sites. We are not responsible for their privacy practices. Please review their policies separately.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, contact us at:

Chameli Gems & Jewels
Email: support@chameligems.com
Phone: +91-9928375469‬
Address: Shop No. XX, City Center Market, Jaipur, Rajasthan, India

Would you like a version of this page also formatted for legal compliance (like GDPR or CCPA)? Or a Hindi translation version as well?